Why Choose Us
WE ARE PASSIONATE
Ottawa's Granite & Quartz Countertop Experts! The Granite Importer brings you the beauty of natural and artiﬁcial stones from suppliers all over the world. In our large indoor Ottawa showroom, you will ﬁnd an extensive selection of the ﬁnest quality stone slabs available on the market today. You can also ﬁnd a great selection of backsplashes, tiles, sinks, and faucets, all located under one roof.
HIGH QUALITY & SUPERB CUSTOMER SERVICE
We are dedicated to delivering the highest quality product with great value, while providing superb customer service. We bring the exoticness and beauty, millions of years in the making, to our “stone processing center” with the sole objective of making your project a reality.
WE ARE ALWAYS IMPROVING
Whether It’s for a kitchen countertop, a vanity top, a shower box, a surround for your bathtub or ﬁreplace, or even the exterior of a building, The Granite Importer can deliver your project quickly, in a timely manner, and within your budget. Our production team will work with the stone slab(s) of your choice, delivering the best possible ﬁnished product to you. We can make your project a reality, no matter how challenging it may be.
Please visit our conveniently located showroom and let our friendly and knowledgeable staﬀ assist you through your project.
Who We Are?
The Granite Importer (TGI) is a family-owned and fast-growing company in Ottawa focusing on custom fabrication of kitchen countertops, vanity tops, bath and fireplace surrounds; and other projects using granite, quartz, marble and other stone slabs. We take pride in our work and are passionate about helping people beautify their homes.
Offering not only high quality products and workmanship using stone slabs, we also have a great selection of floor tiles, backsplashes, sinks and faucets. TGI is a one stop place for your kitchen, bathroom and/or unique project.
We acquire our stone slabs directly from the quarries in the countries which they come from, such as Brazil, India, Spain, Italy, Turkey and others. Our mission is to provide quality products, in a timely fashion and with a competitive edge to meet specific needs of our clients in functionality and design concept.
After many visits to granite shops, I finally chose to proceed with my kitchen project with The Granite Importer. Their inventory was elaborate and the prices were very good. The staff was more than helpful when it came to selecting a granite and a backsplash to my needs and preferences. Also, I was provided with a pamphlet that describes the procedure and what I was to expect. One aspect that was mentioned was that our previous countertops had to be removed prior to their arrival. My partner didn't know how to removed them so Dhiego, one of the owners, kindly explained to us over the phone how to remove them. On the day of the install, the staff came prepared and was very professional. They arrived on time and within 2.5 hours I had a brand new kitchen. This I loved because one thing I learned about renovating your home is that things often get pushed back or extended. All in all, I had a great experience with The Granite Importer and I would recommend them to all of my friends and family!Kassandra Roy
After doing a lot of research and comparing different sources for the installation of new granite in our kitchen, we chose The Granite Importer. Their focus on our desired look, patience as we searched just the right piece, working with granite distributor to find the right slab, and making very valuable suggestions on small changes that would enhance the overall finish and look, made the entire process easy. Dhiego and the team provided quality expertise and installed the new granite on time, as promised, and did an excellent job. They even agreed to take away and look after disposal of the old granite. The install team took care with removal of the existing granite, and were efficient and very tidy with the new install and cleanup. Fit and finish is outstanding. I highly recommend The Granite Importer, without hesitation. Our kitchen looks fantastic!Greg Singleton
I ordered the Blue Pearl from The Granite Importer and and I am extremely satisfied with TGI. The stone is beautiful and Dhiego was a pleasure to deal with through every step of the way. I am extremely detail oriented and he made sure my kitchen was done to my perfect satisfaction.Michael Sela
We are so happy for a job well done, your staff was very professional and friendly, congratulations without a doubt the best Granite store in OttawaJose Osio
I have visited TGI's location on Merivale, and I must say I was impressed with both the choice of material they offer and the way it is presented. It's usually hard to pick a stone based on small samples and picture what it would look like as a kitchen countertop, but TGI offers the possibility to chose between whole slabs of granite and quartz (sort of like a vinyl record store, but with giant slabs of granite in place of obscure indie records). I'm personally more into quartz, not that this is relevant info for this review. Additionally, the staff is friendly and professional.Guillaume David
Very extensive selection of beautiful granite, quartz and marble slabs. I found the perfect match for my dream kitchen. Dhiego, Dan and his team were outstandingly helpful, and I now have the counters I've always wanted at an exceptionally good price. The kitchen looks amazing!! Thanks guys.Judith Atyeo
I have had the chance to know TGI owners since quite sometimes; previously done counter top business with others I thought my previous suppliers were the best, but getting to know TGI and dealing with their owners through other business, further seeing their setup, I decided to give them a try, here after one job done recently with TGI, I became very much convinced that TGI is far better than all I previously I knew; Price wise, they are #1, Quality is A-1, variety and availability far to the highest extend, Delivery wise soon before you expect and right on time promised. on top of that, they are on top of their business, their technicians are highly qualified and did a perfect job.....I am impressed.I recommend you all to do counter tops with TGI only and I wish them the best and a continued success.Bassam Ahram
I used TGI for my kitchen counter needs and I was very happy with their service and would use them again in a pinch. They have a large selection of stone slabs to choose from, they are competitively priced, their installation services are excellent and their customer service team is very courteous. I would recommend them whether you live in a modern house or an old home with crooked wallsAnu Sood